Warranty
What the manufacturing guarantee covers.
Coverage
Pieces sourced through jewnest carry a 12-month warranty against manufacturing defects: failed solder joints, faulty clasps and stones lost from a defective setting.
Not covered
- Normal wear, scratches and loss of plating
- Damage from accident, misuse or unauthorised repair
- Loss or theft
Making a claim
Contact the supplier through your order, with photographs and the order reference. Our team will step in if the supplier does not respond within five business days.
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